Job completed for Western Montana Chapter

Completion date: September 29, 2026

Location: Missoula, MT

Why did the customer contact us?

A Category 3, Class 3 water loss occurred in the basement due to a toilet drain backup in the bathroom, causing significant contamination and water damage to structural materials and finishes throughout the basement.

Solutions provided:

The restoration team performed emergency water extraction, installed drying equipment including two dehumidifiers and an air scrubber, and treated affected concrete with a bio-wash. Contaminated and water-damaged materials, including wood and particle board paneling, were removed from the den, second bedroom, and laundry room. Partial demolition was carried out in the bathroom, with remaining sections requiring plumber and electrician access. Elevated moisture readings were documented on exposed wood sill plates, and ongoing monitoring of affected areas was conducted. One truckload of demolition debris was removed. Asbestos sampling was recommended for basement vinyl tile, black mastic, and drywall due to the potential presence of hazardous materials before further work.

Photos & Videos:

Basement bedroom with wood paneling, a single bed, and checkered floor tiles, showing initial signs of water damage before material removal.
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Basement bedroom with wood paneling, a single bed, and checkered floor tiles, showing initial signs of water damage before material removal.
Basement bathroom with a sink, tiled backsplash, wood paneling, and clear signs of water damage on the vinyl flooring from a toilet backup.
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Basement bathroom with a sink, tiled backsplash, wood paneling, and clear signs of water damage on the vinyl flooring from a toilet backup.
Close-up of severe water damage and contaminated debris on a basement floor from a toilet drain backup, with a visible drain pipe.
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Close-up of severe water damage and contaminated debris on a basement floor from a toilet drain backup, with a visible drain pipe.
Basement den area with a checkered floor, wood paneling, and furniture, showing standing water on the floor tiles from the Category 3 water loss.
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Basement den area with a checkered floor, wood paneling, and furniture, showing standing water on the floor tiles from the Category 3 water loss.
Basement concrete wall showing a water meter and a wooden sill plate with visible moisture, indicating elevated moisture content in structural materials.
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Basement concrete wall showing a water meter and a wooden sill plate with visible moisture, indicating elevated moisture content in structural materials.
Basement bathroom during demolition, with wood paneling removed from the upper walls, revealing studs and concrete, while the sink and blue tiles remain.
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Basement bathroom during demolition, with wood paneling removed from the upper walls, revealing studs and concrete, while the sink and blue tiles remain.

Why You Can Rely on Dayspring Restoration

Serving Your Local Area Since 1985
Serving Your Local Area Since 1989
24/7 Emergency Response
24/7 Emergency Response
Insurance Claims Assistance
Insurance Claims Assistance
Licensed, Bonded, and Insured
Licensed, Bonded, and Insured
Advanced Certification Training
Advanced Certification Training
Full-Service Restoration From Demo to Rebuild
Full-Service Restoration From Demo to Rebuild
3D Site Imaging with Docusketch
3D Site Imaging with Docusketch

Our Customer Reviews

“Following a devastating fire, Dayspring’s ability to pull resources from all over the state within hours was incredible. They had over 50 workers onsite within 2-3 hours! We would never have been able to have our students back in school within 2 days were it not for the quick response and the quality of work provided by them. Their quality of work was excellent!”

Kalli Kind

Helena Public Schools

“Over the past eighteen years I have worked with Dayspring on a daily basis. I have worked with them professionally and have had them work for me personally. In both instances I have found them to be professional, courteous, and helpful.”

Bob King

State Farm Insurance, Missoula, MT

Awards and Affiliations

24/7 Emergency Response
7 Locations Across Montana
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