Job completed for Karol J

Completion date: June 16, 2026

Location: Missoula, MT

Why did the customer contact us?

The customer experienced an unexpected water leak originating in their unfinished basement utility room, likely stemming from an HVAC condensation line failure or a malfunction near the water heater and filtration system.

Solutions provided:

We rapidly deployed an emergency water mitigation team to track the moisture migration path from the utility room outwards. After securing the source of the leak, our technicians performed targeted, deep-extraction on both the concrete subfloor and the saturated carpeted areas. We then established a comprehensive structural drying perimeter using commercial-grade dehumidification and high-velocity air movers to thoroughly dry the affected flooring and restore the basement's safety and structural integrity.

Photos & Videos:

Unfinished basement utility room showing water pooling on concrete from an HVAC system leak.

Large water saturation stain spreading across residential basement carpeting requiring emergency extraction services.

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