Job completed for Karen S

The customer requested emergency restoration services following a significant water loss caused by a failed hot water heater. The loss occurred while the homeowner was away for approximately seven days, leading to prolonged exposure and the classification of the incident as a Category 3 water loss.

Our team executed a comprehensive mitigation and controlled demolition plan- Contamination Management: Classified the loss as Category 3 due to the duration of standing water and implemented strict safety protocols. Structural Demolition: Performed flood cuts on the drywall and removed the hot water heater and AC unit to facilitate drying and repairs. Material Removal: Removed saturated carpeting from the master bedroom and living room areas. Containment: Established a physical containment barrier in the living room to isolate the back three rooms from the affected workspace. Trade Coordination: Managed the site for follow-up plumbing services required immediately upon completion of the demolition phase.